Shipping policy

Shipping Policy – Calm Complexion Skincare Store

Thank you for shopping with Calm Complexion Skincare Store. We are committed to delivering your skincare products safely and efficiently. This shipping policy explains how orders are processed, shipped, and delivered so you can shop with confidence and peace of mind.

Order Processing
All orders placed through Calm Complexion Skincare Store are processed within 1–3 business days (excluding weekends and holidays). Once your order is successfully placed, you will receive an order confirmation email. After your order has been prepared and shipped, a shipping confirmation email containing your tracking number will be sent so you can follow your package until it arrives.

During busy seasons, promotions, or holidays, order processing times may take slightly longer. We appreciate your patience and understanding during these periods.

Shipping Methods and Delivery Time
We partner with reliable shipping carriers to ensure your order reaches you safely. Standard shipping typically takes 5–10 business days, depending on your location. Delivery times may vary due to factors such as shipping destination, weather conditions, customs processing for international shipments, or carrier delays.

Shipping Fees
Shipping costs are calculated at checkout based on your delivery location and the selected shipping method. From time to time, Calm Complexion Skincare Store may offer free shipping promotions on qualifying orders. Any such offers will be clearly displayed on our website.

International Shipping
We may offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, or import fees determined by your country. These charges are the responsibility of the customer and are not included in the product or shipping cost.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. This allows you to monitor your shipment and stay updated on its delivery status.

If you experience any issues with shipping, delays, or damaged items, please contact our customer support team. Calm Complexion Skincare Store is always here to help ensure you have a smooth and satisfying shopping experience.